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PayPal account / credit or prepaid card
Payment with the main credit cards and prepaid cards (Visa, Mastercard, American Express, Carta Aura, PostePay) takes place through the PayPal circuit which guarantees the security and privacy of sensitive data through encryption. All credit card transactions are carried out through PayPal's servers, guaranteeing absolute security in transactions.
In the event of cancellation of the order, both by the Customer and in the event of non-acceptance of the same by Urso Store, Urso Store will simultaneously request the cancellation of the transaction and the release of the committed amount. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry date (24th day from the date of authorization). Once the transaction has been canceled, in no case can Urso Store be held responsible for any damage, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
Urso Store reserves the right to request additional information from the Customer (e.g. landline phone number) or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Urso Store reserves the right not to accept the order.
At no time during the purchase procedure is Urso Store able to know the information relating to the buyer's credit card, transmitted via a secure connection directly to the website of the bank that manages the transaction. No computer archive of Urso Store will keep such data. Under no circumstances can Urso Store be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for products purchased on Urso Store.
By choosing PayPal as the payment method, after confirming the order, the Customer will be automatically directed to the login page on the PayPal site. The amount due will be charged to the PayPal account at the same time as the order is confirmed and, in case of cancellation of the same, the amount will be refunded to the same account. Urso Store can in no way be held responsible for direct or indirect damages caused by PayPal's delay in releasing the committed amount. Urso Store in no case is able to know the financial position or the data of the Customer for which no computer archive containing such data will be created or maintained. At the end of the transaction, the customer will receive a summary email from PayPal.
Bank transfer
In case of purchase on delivery, payment must be made exclusively with cash directly to the courier at the time of delivery for the amount corresponding to the amount of the order + a commission of Euro 5.00. Bank drafts or bank drafts will not be accepted. Pursuant to and for the purposes of Art. 12 of the D.L. 6 December 2011 n. 201, cash payments will be accepted within the threshold of € 999.99.
Advance bank transfer
In case of payment by Advance Bank Transfer, the order ordered by the Customer will be kept busy until the receipt of the proof of the bank transfer, to be sent to Urso Store (via fax or e-mail) no later than 3 working days from the date of acceptance of the 'order.
To speed up order processing, it is preferable to send a copy of the payment receipt by email to the email address info@ursostore.it. The order will be processed after we receive confirmation of payment. Otherwise, the order will be sent only when the amount due is actually credited to the Urso Store account, which must take place within 7 working days from the date of acceptance of the order. Beyond these deadlines, the order will be deemed automatically canceled.
The purpose of the bank transfer must include:
- the order reference number;
- the date the order was placed;
- name and surname of the order holder.